DELIVERY STATUS NOT UPDATED REDDIT UPDATE
We contacted SpaceX today and will update this article if we get a response. Moving that date back so far brought me to tears!" I know I'm one of many in this situation, but we're desperate for reliable Internet with the only option in my world being HughesNet with about 2Mbps up and 4Mbps down most of the time for me to try to work from home on. They offered a hotspot, but we don't even have cell towers close enough to use a hotspot.
"I had to pull my daughter out of public school and start homeschooling when COVID hit solely because we didn't have reliable Internet. "I've tried emailing the address without reply, and I even tried to tweet Elon," BrdwyBabe13 told us today. Our Tuesday article also quoted a Reddit user with the screen name BrdwyBabe13, who wrote, "I moved from the end of my driveway to my house this morning and just looked back and had changed to 2022-2023."īrdwyBabe13's Starlink availability date remained at 2022 to 2023 today. We quoted Brad in the previous article as saying his "account has always said service by late 2021 until I updated my position on the map by maybe a couple hundred feet because Google Maps had my address down the street for some reason, and then it instantly changed to mid-2023." Advertisement "I just took a look and it's still showing early to mid 2023," Brad, a rural Washington state resident, told us today. “It’s still showing early to mid 2023”Įven if the problem is fixed for small location changes that happen now and in the future, Starlink still hasn't fixed the estimated delivery dates for at least two of the people that we quoted in our Tuesday article. That suggests the problem may be solved for new uses of the mapping tool, but we wouldn't recommend actually testing this on your own preorder until Starlink offers a clearer statement on the matter. Note: Orders are fulfilled based on the date of your initial Starlink order if you move to a new location, your place in the queue at the new location will still be based off of your initial order date.Īdditionally, one person wrote on Reddit yesterday that they moved the map pin slightly and their delivery date is still listed as 2021. Starlink's public relations division and SpaceX CEO Elon Musk did not respond to requests for comment, but a Starlink support FAQ was subsequently updated with this sentence: But people said that even changes of a few feet delayed their orders from 2021 to 2022 or 2023, apparently sending them to the "back of the line."
There was a spurt of people making these small changes because SpaceX's satellite division urged them to use a mapping tool to ensure the accuracy of their location. Starlink has provided an encouraging update for preorderers who unexpectedly had their estimated delivery dates delayed to 2022 or 2023, but the Starlink website is still displaying delayed delivery dates to people who were previously told to expect service in 2021.Īs we reported Tuesday, some people who preordered Starlink broadband made tiny changes to their service locations on the Starlink website and immediately had their estimated delivery dates delayed by a year or more.
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